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Services

White Glove Delivery

From on-the-floor expertise to white glove delivery, we have your back. We move quickly to get the job done, but we do it right and ensure your satisfaction before we leave.

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Delivery Details

Delivering furniture to you since 1987, we are always thinking of new ways to serve you better. Here at Renaud's, we understand how important and valuable your time is. Our delivery team will arrive at your destination in the 2-hour scheduled window.

Our Team of Top Quality delivery men ensures that things will arrive with showroom quality in a timely fashion. To learn more about the services and pricing we provide, please take a few minutes to review our policies.

Our services are available Monday through Friday, between 9:00 AM and 5:00 PM.

  • All invoices must be paid IN FULL before delivery. Cheques and/or cash payments are not accepted at the residence.
  • The delivery team cannot accept any form of payment for additional delivery services requested by customers.
  • Prior to the scheduled delivery, to ensure the safety of staff, we advise customers to please provide a clean and accessible passage to the drop-off location of their choice.
  • To ensure efficient and timely drop-offs, please arrange to be home or have a responsible adult to be present to sign and accept delivery.
  • All delivered items include merchandise on the bill of sale to one address as specified.
Delivery Details
Store and Warehouse Pickup

Store and Warehouse Pickup

We strive for our customers to have immediate access and prompt service when picking up purchased merchandise at our store warehouse and showroom location.

  • The operating hours of our warehouse are in sync with our store hours for an easy and stress-free shopping experience.
  • Before leaving, ensure your load is secure and safe. It is the customer's responsibility to verify the safety of your items.
  • For the quickest pick up, please bring an appropriately sized vehicle for your purchase.

If you are picking up at our local Warehouse or Showroom, locations are as follow:

  • Renaud’s Warehouse 2610 King George Hwy
    Miramichi NB
  • Renaud’s Showroom 2351 King George Hwy
    Miramichi NB

Delivery Pricing & Provided Services

  • One Man Drop Off $19.95 Leaving the purchased product packaged in outdoor location of your choice (IE: garage porch or driveway).
  • Two Man Deluxe Delivery $74.95 This includes bringing your products inside the home to a room of your choice and setting up (exceptions may apply).
  • Out-of-Town Delivery For any out-of-town deliveries you can call us by phone, or visit our store and someone will be happy to provide this information.
  • Removal Service $25.00 Our delivery team will remove one appliance and or one piece of furniture from the residence. Each unit is a $25.00 charge.
  • Door Swing $50.00 This is a door hinge reversal that can be completed at the time of delivery.
  • Hook-Up Fee $25.00 We will hook up washer hoses (only if hoses are purchased at our location) and will connect water hose hookups.
Delivery Pricing & Provided Services
Under the Suppliers Request

Under the Suppliers Request

All damaged products must be reported within 2 business days of delivery and/or pick‑up.

What is needed for a successful claim?

  • Pictures of concealed damage, model, and serial number.

Following 30 days of purchase, any and or all possible issues must be reported directly to the Customer Service line of each dealer.

For any service-related questions, you can contact our Customer Service Manager who would be happy to assist you and answer any questions you may have. She can be reached via e-mail at fallon@renaudsfurniture.com.